Shipping Policy
Shipping Policy
Last Updated: June 2026
This Shipping Policy explains how orders are processed, shipped, and delivered by Dronebay (“we”, “our”, “us”).
By placing an order on our website, you agree to the terms outlined below.
1. Shipping Area
We currently ship orders within the United States only.
We do not offer international shipping at this time.
2. Order Processing Time
All orders are processed within 1–3 business days after payment confirmation.
Processing times may be extended during high demand periods or holidays.
3. Shipping Methods
We use reliable third-party carriers to deliver orders.
Shipping methods and carriers are selected based on the destination and package type.
4. Delivery Time
Estimated delivery time is typically 3–7 business days after order processing.
Delivery times are estimates and are not guaranteed.
Delays may occur due to carrier issues, weather conditions, or other external factors.
5. Shipping Costs
Shipping costs are calculated at checkout and may vary depending on:
- Delivery location
- Package size and weight
- Shipping method selected
Free shipping may be offered on selected products or promotions.
6. Order Tracking
Once your order is shipped, you will receive a tracking number via email to monitor your delivery status.
7. Lost or Delayed Packages
Dronebay is not responsible for delays caused by shipping carriers.
If a package is lost or significantly delayed, please contact us so we can assist in resolving the issue with the carrier.
8. Damaged Packages
If your order arrives damaged, please contact us within 48 hours of delivery with photos and order details.
We will review the issue and provide assistance where applicable.
9. Incorrect Address
Customers are responsible for providing accurate shipping information.
We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
10. Contact Information
For any shipping-related questions, please contact us:
Dronebay
Email: Contact.dronebay@gmail.com
Phone: +1 208-913-3718
Address:
700 W Main St
Norman, Oklahoma 73069
United States